Jakarta Bandung Surabaya Bali Medan

Terms of use



Groupon.co.id provides visitors of website with opportunities to purchase and experience products/services from local businesses (“Merchant”) in Indonesia at a discounted rate (“Deal”)
When you purchase the deals (“Coupon”) in Groupon.co.id, you agree on the terms, restrictions and conditions associated with the Deal, of which it is subjected to the initial requirements for that Deal being met. The Coupon you purchase is redeemable for goods or services by the seller of such goods and services, defined by the Merchant. The Merchant is the seller of the goods and services and is solely responsible for redeeming any Coupon you purchase.
In Groupon.co.id, you are required to create an account in order to purchase any Deal. Coupon will only be sent to you after payment has been received by Groupon.co.id. You are required to provide information stated in the payment process (such as providing the correct bank account, name associated with bank account, news provided for bank transfer). If you have not provided the full information for completion of payment, we are not responsible for the delay of sending the Coupon and inability to match payment with your purchase order.
Please check your order carefully to make sure you enter the correct details. After you place an order and make a bank transfer to our bank account on the website, we will acknowledge receipt of your order by sending you an order acknowledgement email. With some deals we only accept one order per person and will not accept additional orders. This is specified under the Conditions section of the offer. We will use all reasonable means to keep copies of all contracts for orders placed for vouchers by you, but cannot guarantee that we will keep a copy of every agreement for an unlimited time due to the number of orders for vouchers that we receive.
When you purchase a Coupon from Groupon.co.id, you are restricted to the following universal terms and conditions of Groupon.co.id:
- Merchant Deals may be applied only to merchandise sold by Merchant, and may not be applied to taxes (PPN), service charges, shipping or handling charges unless otherwise noted. 
- No cash value for any Merchant Deal.
- No cash back upon redemption or at any other time.
- The issuing of credit is at the sole discretion of the Merchant unless otherwise required by law.
-  If you have bought the Coupon from a third party and are unable to redeem it, it would be entitled as your own mistake and we will not refund the stated Coupon.
- If you redeem the Coupon for less than its face value, you will not be entitled to a credit, cash or new Coupon equal to the difference between the face value and the amount you redeemed, unless otherwise required by law. You will not have any redemption value.
- Neither we nor the Merchant is responsible for lost or stolen Coupon or Coupon's unique reference number.
- Coupon may not be combined with any other gift certificates, third party certificates, coupons, or promotions, unless stated explicitly.
- Reproduction, sale or trade of this certificate is prohibited unless done so in compliance with the law.
- The Coupon expires on the date specified on the Coupon unless Merchant continues to redeem the unused cash value you paid for the Coupon. Otherwise, unredeemed Coupon will be deemed as invalid and null. 
- Any attempted redemption not consistent with these terms and conditions will render the Coupon null and void to the extent prohibited by law.
- Other restrictions may be noted within the Deal.
The Merchant shall be fully responsible for any and all injuries, illnesses, damages, claims, liabilities and costs suffered by or in respect of a customer, caused in whole or in part by the Merchant, as well as for any unclaimed property liability arising from unredeemed Coupons. Merchant Deals are redeemable in their entirety only and may not be redeemed incrementally. 


1. Important Disclaimers and Acceptance of Terms
In order to access certain features of the Services such as purchase of voucher and posting in forum discussion, one ("user") is required to register and create an account with us. You are requested to provide certain information and you agree to provide accurate, updated and complete information based on the terms of usage written by us. User shall not register an account with any intent to impersonate another person without any appropriate authorization. You will also be accounted responsible and binded by the laws if you were to provide false information that are not owned by you. Disdus has the right to suspend or terminate your user account if any information provided during registration are deemed to be inaccurate, not current or incomplete. 
In addition, you are required to be at least 13 years old to access and use the Site and Services provided by Disdus. Registration under 13 years of age is unauthorized, unlicensed and in violation of these Terms of Services. Thus, by using the Site or Services, you represent and warrant that you are 13 or older and you agree to follow and abide the following Terms of Use. 

2. Privacy Policy
We truly respect your privacy and our Privacy Policy is hereby incorporated into the Terms of Use by reference. Please read the policy carefully for disclosures relating to the use of our Site. 

3. Modification and Changes to the Terms of Use
Disdus reserves the right at our discretion, to modify, change, add or replace any of the Terms of Use and the Service at any time. Disdus may also impose limits on features and services or all of the Service without notice or liability. Please check the Terms of Use periodically for changes. You understand and agree that your continued access to or use of the Site after any posted modification to the Terms of Use indicates your acceptance of the modification.

4. Use of the Site
By accepting the Terms of Use, user has been granted access to use the Site. Accessing the site may include submitting and providing "Content" by posting in the Forum Discussion. User will be responsible for his/her own information submitted and Disdus will not be accounted liable for any misinformation provided by users. We do not not assume responsibility or liability for any claims, damages, or losses resulting from any use of Site or the materials contained therein.
Thus, you are solely responsible for use of the Site and Service and any activities that occur under your account. Note that you may expose yourself to liability if your Content violates any third party rights or any applicable laws. As such, you agree that you will not and will not assists other to submit, upload to, transmit, distribute, store, create or use the Site for any of the following:
(i) Content that threaten, stalk, incite, harass, inflame, or advocate the harassment of another person, or otherwise interfere with another user's use of the Site
(ii) Content that consitute or encourage any form of criminal offense that violates with any applicable law or regulation applicable of local, state, national or international. This applies to laws governing intellectual property and other proprietary rights
(iii) Impersonate or misrepresent your affiliation with another person or entity or business
(iv) Content that is obscene, vulgar, offensive, defamatory, fraudulent, false or pornographic-related
(v) Send unauthorized advertising, promotional materials, emails spam, viruses and other forms of solicitation
(vi) Use Service for any commercial purpose or non-private use
(vii) Collect any personally identifiable information from Site without express of permission
(viii) Damage operation of Service by means of uploading viruses, worms or other harmful codes
(ix) Sell or transfer your account password, profile or items related to Site

5. Removal of Content
Site has the right to remove or reinstate any Content posted by User if we believe that it violates our guidelines, such as content is inaccurate, obscene, vulgar, offensive, defamatory, fraudulent, false, pornographic-related or deemed as spam. We have no obligation to retain or provide you with copies of Content, nor do we guarantee any confidentiality with respect to Your Content.

6. Copyright License
All information and materials in the Site and accessible through the Service are the proprietary property of Disdus and its licensors. You are granted a limited, non-sublicensable license to access and use the Site and the Service for your informational, non-commercial and personal use only. Such license is subject to these Terms of Use and does not include any resale or commercial use of the Site or the Site Materials therein; the distribution, public performance or public display of any Site Materials except in connection with your non-commercial use of the Site and the Service; modifying or otherwise making any derivative uses of the Site and the Site Materials, or any portion thereof; use of any data mining, robots or similar data gathering or extraction methods; downloading (other than the page caching) of any portion of the Site, the Site Materials or any information contained therein, except as expressly permitted on the Site; or any use of the Site or the Site Materials other than for its intended purpose. Any use of the Site or the Site Materials other than as specifically authorized herein, without the prior written permission, is strictly prohibited and will terminate the license granted herein. Such unauthorized use may also violate applicable laws including without limitation copyright and trademark laws and applicable communications regulations and statutes.
If you believe that anything on the Site infringes upon any copyright which you own or control, you may file a notification of such infringement to customercare@groupon.co.id

7. Password
When you register for the Service you may be asked to provide a password. We strongly recommend that you keep your password strictly confidential at all times. 
We reserve the right to suspend your account and/or require you to alter your password if we believe for any reason that your password is no longer secure. We are not liable for any loss or damage arising from loss of passwords. 

8. Third Party Sites, Links, Product and Services
The site may include links to other websites. We do not control or endrose any Third Party Sites, and you agree that we are not responsible for the availability or contents of such Third Party Sites. Access and use of linked sites, including information, material, products and services on linked sites or available through linked sites is solely at your own risk.
In any case where you are dealings with other businesses or Third Party Sites found through Site, these are solely between you and such advertiser. You agree that we shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on the Site and Services.

9. Limitation of Liability
Under no circumstances shall we be liable for any direct, indirect, incidental, consequential, punitive or special damages whatsoever (including, without limitation, those resulting from lost profits, lost data or business interruption) arising out of the use, inability to use of, or errors or omissions in the contents or functions of this Site, even if we or an authorized representative thereof has been advised of the possibility of such damages. If your use of the materials, information or services from this Site results in the need for servicing, repair or correction of equipment or data, you assume all costs thereof.

10. Applicable Laws
If you choose to access this Site from outside of Indonesia, you do so on your own initiative and are responsible for compliance with applicable local laws. These Terms of Use will be governed by and construed in accordance with the laws of Indonesia, without giving effect to any principles of conflicts of laws. 

11. Indemnification
You understand and agree that you are personally responsible for your behavior on the Site. You agree to indemnify, defend and hold harmless Disdus, its parent companies, subsidiaries, affiliated companies, joint ventures, business partners, licensors, employees, agents, and any third-party information providers to the Service from and against all claims, losses, expenses, damages and costs (including, but not limited to, direct, incidental, consequential, exemplary and indirect damages), and reasonable attorneys' fees, resulting from or arising out of your use, misuse, or inability to use the Site, the Service, or the Content, or any violation by you of this Terms of Use.

12. Contact us
You can contact us for any questions at customercare@groupon.co.id
Groupon akan menjadi Fave
Groupon – Disdus
Customer Care
Whatever the query, we'll take care of it:
Monday to Friday
09:00 - 17:00 WIB
+6221 - 29 529 352
Groupon Blog
Check out our FAQs too!
If you are interested in becoming a business partner
Giving your business the boost it needs - grow from insiders' tip to talk of the town - :
Monday to Friday
09:00 - 15:00 WIB
  For Partnership: GrouponWorks
Enjoy Groupon with Friends
Like us on Facebook
Follow us on Twitter
Follow us on Instagram